1. What we collect
When you create an account: your name and email address.
When you enrol: your phone number, your chosen payment method, and the transaction reference you give us so we can match your payment.
When you start the enrolment form: the name, phone number and email you type, even if you do not finish, so that our team can contact you and help. We also note which link or advertisement brought you to the site.
As you use a course: which lessons you have watched and how far through them you are, tasks you submit, questions and answers you post, and points you earn.
2. Video playback records
Every time you open a course video we record your account, the lesson, the time, your IP address and your browser's user-agent string, and we display a moving watermark showing your email address over the video.
This exists to detect account sharing and to trace leaked recordings back to the account they came from. These records are deleted automatically after one year.
3. Payment security
Card and mobile-wallet payments are processed by our payment gateway. Your card number, CVV and PIN are entered on the gateway's own secure page and are never sent to, seen by, or stored on our servers.
Where you pay by manual bank or mobile transfer, we store only the transaction reference you give us, so a person can match it against the receiving account.
4. Cookies
We use cookies that are necessary for the site to work. Two of them hold your sign-in session; they are httpOnly, which means no script on the page can read them, and they are sent only to this site.
A third small cookie remembers whether you ticked "keep me signed in", so your session lasts the length you chose.
We also use measurement and advertising tools: Google Analytics and Google Tag Manager, and the Meta (Facebook) Pixel. They set cookies that tell us how many people visit, which advert or link brought them, and whether a visit ended in a registration or a payment, and they let Meta show our adverts to people who may be interested. We do not sell your data. You can clear cookies in your browser at any time, but you will be signed out, and you can switch off ad personalisation in your Google and Facebook settings.
5. Why we are allowed to hold it
We process your information to give you the course you paid for, to keep your account secure, to protect our material from unauthorised copying, and to meet our legal and accounting obligations.
6. Who else sees it
Our payment gateway, to take payment. Our email provider, to send you account and enrolment messages. The spreadsheet service our team uses to keep its contact list (Google Sheets), to follow up with people who did not finish enrolling. Google (Analytics) and Meta (the Facebook Pixel), which learn which pages you open and whether you registered or paid; when you pay, Meta also receives the amount and your email address and phone number in scrambled (hashed) form, so we can measure our adverts. Nobody else — we do not sell or rent personal information.
Other students can see your name, your points and your rank on a course leaderboard, and anything you choose to post in questions, answers or task submissions.
7. How long we keep it
Account and enrolment records are kept while your account exists and for as long as we need them for accounting. Video playback records are deleted after one year. If you ask us to delete your account, we remove your profile, enrolments, progress, points and posts.
8. Your choices
You can see and correct your name and phone number in your account settings, and change your password there. To request a copy of your data or ask us to delete your account, contact us using the details in the footer.
9. Security
Passwords are stored hashed, never in readable form. Sign-in tokens are short-lived and can be revoked. Changing your password signs out every other device on your account.
10. Changes
We may update this policy. The date at the top shows when it last changed.